Salvador often uses restrooms at terminals, but before entering, he is met by the restroom attendants who ask for a payment.

The restrooms, although in good condition and comfortable, still require a fee to use, which Salvador finds unfair.

“It’s hard to get rid of this practice. They say it’s for cleaning and maintenance, but shouldn’t the terminal be responsible for that maintenance? Why do they keep asking for payment?” said Salvador Rodrigo, Passenger.

Salvador’s complaint echoes the sentiments of many passengers who also want this issue addressed.

When the news team visited a restroom at a bus terminal on Gov. Pack Road, Baguio City, it was found to be fully equipped and spacious. However, passengers still needed to pay to use it.

This practice violates Republic Act No. 11311, which mandates that bus terminals must provide free and adequate restroom facilities for passengers.

“We do not charge for restroom use; it’s just a donation,” Jun Sanchez, Dispatcher, clarified.

“Why do many bus terminals charge for restrooms? This shouldn’t be the case,” said Sen. Raffy Tulfo.

Standards for sanitary facilities as mandated by the Act to Improve Land Transportation Terminals, Stations, Stops, Rest Areas, and Roll-On/Roll-Off Terminals.

The law requires separate restrooms for persons with disabilities, males, and females, with proper lighting, ventilation, and safe water supply. The facilities must be equipped with toilet seats, mirrors, soap, hand dryers, and diaper-changing areas, and most importantly, they must be free of charge.

“This is one of the things we’re being criticized for. Restrooms should meet the proper standards,” said Mayor Benjamin Magalong.

If found violating Sections 4 and 5 of the law, violators could face fines of P5,000 per day.

This issue was also flagged during the recent inspection by the LTO and LTFRB at bus terminals last week.

**JOSE ROBERT INVENTOR